We offer a 30-day returns and exchange policy.
If you buy one of our packs or clothing from our website and it just won’t fit the bill, for whatever reason, we’ll refund you the entire purchase price provided you send it back in its original brand-new condition and packaging within 30-days of purchase.
Please allow 7 business days for us to process your return once we’ve received the package.
We do not accept returns on worn, altered or customer-damaged items.
We do not accept returns on any of our tents or shelters.
Please forward returns to:
1625 Village Brook Drive, UNIT J
Charlotte, NC 28210, USA
Please provide us with tracking information to firstname.lastname@example.org and notification of return.